Version July 13, 2020
InspectionGo Inc. (“InspectionGo”, “we”, or “us”) provides support services for home inspectors for users (“Users”) including websites and pages located at InspectionGo.com, iGoInspectors.com, InspectionGoAcademy.com, and other InspectionGo websites (“InspectionGo Websites”), as well as interactions related to engagement with InspectionGo, including services arrangements, webinars, online events, live events, and other communications (“InspectionGo Interactions”) with InspectionGo employees, agents, officers, and customers who comprise the InspectionGo community (all collectively the “InspectionGo Community” or “Services”).
We protect your personal information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide our features and functionality to you; (4) when we reasonably believe it is required by law, subpoena or other legal process; or (5) as necessary to enforce our User Agreement or protect the rights, property, or safety of InspectionGo, its Users, and the public.
We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.
What Information We Collect
How We Collect Information
Log Files, IP Addresses, and Information About Your Computer and Mobile Device – We collect information from the devices and networks that you use to access our Services. When you visit or leave our Services by clicking a hyperlink or when you view a third-party site that includes our plugin or cookies (or similar technology), we automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing the InspectionGo Websites using a mobile device), and the name of your ISP or your mobile carrier.
How We Use Your Personal Information
Our Communications – We may communicate with you using internal InspectionGo Community messaging, email, and other ways available to us. We may send you messages relating to the availability of the Services, security, or other service-related issues.
User Communications – From time to time, we may allow you to send certain communications on our Services. In this event, the recipient may be able to see your name, email address, and some network information.
Service Development & Customized Experience – We use the information and content you provide to us to conduct research and development and to customize your experience and try to make it relevant and useful to you. We use information and content that you and other Users provide to us to conduct research and development for the improvement of our Services in order to provide you and other Users and other visitors with a better, more intuitive experience and drive User growth and engagement on our Services and to help connect professionals to economic opportunity. We also customize your experience and the experiences of others on our Services.
Sharing Information with Third Parties
We do employ third parties to help us with the Services. These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to InspectionGo not to disclose or use it for other purposes.
We do not share any of your personal information with third parties for direct marketing.
Compliance with Legal Process and Other Disclosures
We may disclose your personal information if compelled by law, subpoena, or other legal process, or, if necessary, to enforce our User Agreement. It is possible that we may need to disclose personal information, profile information, or information about your activities on any InspectionGo Websites or through any InspectionGo Interactions when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of any InspectionGo Websites, any Inspection Interactions, our Users, personnel, or others. We attempt to notify Users about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand.
Rights to Access, Correct, or Delete Your Information, and Terminating Your Registration
You can change your InspectionGo User information at any time by terminating your registration. You can also ask us for additional information we may have about your registration. You have a right to (1) access, modify, correct, or delete your personal information controlled by InspectionGo regarding your registration, (2) change or remove your content, and (3) terminate your registration. If you terminate your registration, your information will generally be removed from the Service within 24 hours. We generally delete terminated registration information and will de-personalize any logs or other backup information through the deletion process within 30 days of registration termination, except as noted below.
We keep your information for as long as your registration is active or as needed. For example, we may keep certain information even after you terminate your registration for any InspectionGo Websites or InspectionGo Interactions if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement. We retain the personal information you provide while your registration is in existence or as needed to provide you services. We may retain your personal information even after you have terminated your registration if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements,
We comply with the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union User countries and Switzerland. We have certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
We take privacy and security seriously and have enabled HTTPS access to our site (turn on HTTPS), in addition to existing SSL access over mobile devices. Also, please know that the Internet is not a secure environment, so be careful and select strong passwords. We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected, and data such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the Services. We also offer secure https access to the InspectionGo Websites. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier- one secured-access data center. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Users are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your registration safe by using a strong password, if such option is provided.
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