Our mission is to unite and equip the community of independent home inspection companies to revolutionize the home inspection experience for consumers and real estate brokers, powered by a modern technology platform.
iGo was founded in 2019 by three entrepreneurs with one idea: to unlock the full value of home inspections for property owners, and to do that by delivering technology and services to help home inspectors become world class.
John Russell and Chad Hett met in 2017 when John was CEO of Green Home Solutions, a franchise focused on the environmental health of homes, and Chat Hett was co-founder of Elite Group Inspection Professionals. They later joined up on a mission to help Chad propel his business – already the largest independent home inspection firm – to the next level by enhancing customer experience for home owners and the professionals that serve them through the deployment of better systems and services. They achieved 30% growth in the first year, ultimately driving nearly 100% growth over the next 3 years.
Aiming to replicate their success for other home inspection firms, in 2018 they began offering the same backend services developed for Elite to inspection companies nationwide under John’s company, EMG Brands. In the same year, John met Mark Wise, who had past success in the property technology space and who was in the early stages of building Veristo, a business relationship management technology platform. John and Mark had numerous discussions about different ways their work intersected and how they could work together.
Ultimately, John, Chad and Mark realized that they had the same drive to innovate around customer experiences, and limitless enthusiasm for building companies. They also realized that they had identified a massive opportunity to transform the home inspection space, where Chad’s innate experience as an inspection company owner, Mark’s experience in real estate data, building tech platforms and raising growth capital, and John’s success in driving staggering company growth would all be necessary to achieve big outcomes quickly. They decided to go all in.
In July of 2019 iGo was formed. They brought together the technology and services from EMG Brands and Veristo, and started pursuing key acquisitions. First, iGo acquired MIC (Mastermind Inspection Community) in August of 2019. MIC was the foremost coaching group specially built to help inspection companies to build their businesses. The community is home to many of the largest and most successful inspection firms across the country, a tight-knit network dedicated to helping one another succeed. Then, they acquired Axium Academy in October of 2019. Axium was an established school for training home inspectors – including pre-licensing courses for new inspectors and ancillary courses for professionals.
Now, iGo held the keys to solving all of the greatest pain points that prevent inspection companies from delivering superior customer experience: booking services, recruiting/training services, marketing/business coaching, and accounting services. Finally, with capital from local investors (WVJIT, Mountain State Capital, Ben Franklin and Alleghenies Angel Fund) they began to build new technology. The first version of iGo’s technology platform is currently in beta and is expected to be in market in Q4 of 2022.
iGo is based in Tyrone, in central PA, 15 miles northeast of Altoona and is bringing vitality and industry to the region, in keeping with the company’s social purpose pledge, “being active agents of positive transformation in every community that we are a part of.”
Our Core Values
We are our candid selves. We are direct and honest. We pursue healthy debate to reach clarity and to achieve the best outcomes through input from all participants. In turn, we respect and appreciate the diverse, distinctive personalities and perspectives that make up our community.
We are hard-charging with ambitious goals. We are not afraid to take risks and learn from our mistakes, but we are not reckless. We view failure as learning. We jump in and tackle what needs to be done, sometimes outside of our comfort zone. We take uncharted and unconventional paths to bring our vision to life.
We are passionate about enjoying our whole life - both work and home. We believe the holistic well-being of a person brings out their best work. We promote work-life balance and sustainable work patterns. We embrace opportunities to share joy and humor with others in our community. We have fun.
We open doors for people to take ownership and excel. We invest in our internal and external communities to help them reach their potential for achievement and prosperity. We lead through vision and example, rather than through management and control. We respect and listen to one another, guided by the belief that valuable perspective comes from all parts of a team.
Our Social Purpose
We apply our passion for building thriving communities well beyond the home inspection industry. Leading and serving in our communities is simply what we do. And so, we are active agents of positive transformation in every community that we are a part of.
We believe that our communities can be strong only if all members of our community are strong. We work to support all others, no matter their socioeconomic status, religion, race, gender, nationality, age. We celebrate the diversity of our community and we welcome people into our community from all walks of life. We embrace the whole community, and we don’t leave anyone behind.
We believe that growth of a community can only be achieved when the individuals in the community are healthy – mentally, physically, and emotionally. We seek to bolster the individual and collective health of the people who make up our community.